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Message

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Error at

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Backtrace

File:app/functions/fn.common.php
Line:8707
Function:{closure}
File:app/functions/smarty_plugins/block.styles.php
Line:254
Function:fn_sort_by_ids
File:app/functions/smarty_plugins/block.styles.php
Line:96
Function:fn_get_preload_font_resources
File:app/Tygh/Registry.php
Line:800
Function:{closure}
File:app/functions/smarty_plugins/block.styles.php
Line:98
Function:getOrSetCache
File:var/cache/templates/vivashop/4000435e32c408c8999c80be353652cb2de721b6_2.tygh.styles.tpl.php
Line:155
Function:smarty_block_styles
File:app/lib/vendor/smarty/smarty/libs/sysplugins/smarty_template_resource_base.php
Line:123
Function:content_64b818b25d6774_61453510
File:app/lib/vendor/smarty/smarty/libs/sysplugins/smarty_template_compiled.php
Line:114
Function:getRenderedTemplateCode
File:app/lib/vendor/smarty/smarty/libs/sysplugins/smarty_internal_template.php
Line:216
Function:render
File:app/lib/vendor/smarty/smarty/libs/sysplugins/smarty_internal_template.php
Line:385
Function:render
File:var/cache/templates/vivashop/b446236750afcb41f7e01f0f5568e3d30f686de6_2.tygh.index.tpl.php
Line:87
Function:_subTemplateRender
File:app/lib/vendor/smarty/smarty/libs/sysplugins/smarty_template_resource_base.php
Line:123
Function:content_64b818b25795a4_66221531
File:app/lib/vendor/smarty/smarty/libs/sysplugins/smarty_template_compiled.php
Line:114
Function:getRenderedTemplateCode
File:app/lib/vendor/smarty/smarty/libs/sysplugins/smarty_internal_template.php
Line:216
Function:render
File:app/lib/vendor/smarty/smarty/libs/sysplugins/smarty_internal_templatebase.php
Line:238
Function:render
File:app/lib/vendor/smarty/smarty/libs/sysplugins/smarty_internal_templatebase.php
Line:116
Function:_execute
File:app/Tygh/SmartyEngine/Core.php
Line:81
Function:fetch
File:app/functions/fn.control.php
Line:632
Function:fetch
File:index.php
Line:25
Function:fn_dispatch
  • Returns
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Returns and Exchanges

Policy on Returns and Exchanges

1Pack all the items in the original packing. Items bought as sets must be returned in sets.
2Fill in the return request form attached to the order.
3Attach a copy of the sales check, specify the method of refund (a postal order or a transfer to the bank account).
4Send the parcel to this address:
3993 Hanover Street, New York, NY 10016
5After you have sent the parcel, please inform us of that by sending an email to sales@example.com.

Eligibility of Items for Return or Exchange

Customers have the right to return any purchased items without defining the reason within 14 (fourteen) calendar days from the moment of receiving those items from the Seller or the Seller's representatives. The items can be returned if their consumer properties, factory labels, and ready-for-sale condition are preserved.

To return the items, Customers must submit the copy of proof of purchase and fill in the return request form.

Rules on returning and exchanging Items with discovered defects:

Customers are entitled to notify the Seller of any discovered defects and demand to rectify them within 30 (thirty) calendar days from the moment of the receiving the Items from the Seller or the Seller's representatives. The only exception are defects caused by improper handling of the Items by the Customer.

Customers have the right to refuse to take Items and ask for a money refund. In this case the Items must be returned to the Seller, and their consumer properties, factory labels, and ready-for-sale condition are preserved.

To return the Items, you must submit the copy of proof of purchase and fill in the return request form.

Our return and refund policy is described above. According to NYS law, stores are legally required to post their refund policy. If a store does not post any return policy, the law requires the store to accept returns within 30 days of purchase.